Dutton Motor Company · Riverside, CA
Frequently Asked Questions
Find quick answers about our vehicles, services, financing, and what to expect when you visit us.
Your Cadillac Questions, Answered
Everything you need to know about our Cadillac inventory, certified service, financing options, and the Dutton ownership experience in Riverside.
Inventory & Sales
Dutton Cadillac carries the full lineup of new Cadillac vehicles, including the Escalade, Escalade ESV, Lyriq, CT4, CT5, XT4, XT5, and XT6. Availability changes frequently — browse our live inventory for current in-stock models and trim levels, or call us and we'll locate exactly what you're looking for.
Yes. We carry a rotating selection of pre-owned vehicles across all makes and models, plus Cadillac Certified Pre-Owned (CPO) vehicles that have passed a rigorous multi-point inspection and come with an extended limited warranty and roadside assistance. Search our pre-owned inventory to see what's in stock today.
Absolutely. Our sales team can place a factory order for the exact exterior color, interior, and options you want. Build times vary, but we'll keep you updated throughout the process. Contact us to get started on a custom order.
Yes — we accept trade-ins of any make or model. You can get an estimated value online before you visit using our trade-in appraisal tool, or bring your vehicle in and our team will give you a firm offer on the spot. The trade-in credit can be applied directly toward your new purchase.
Cadillac Financial regularly publishes new incentives, APR offers, and lease programs — these change monthly. Visit our current offers page for the latest deals, or speak with our finance team to see what you qualify for today.
Service & Parts
Yes. Our factory-trained Cadillac technicians use genuine GM parts and the latest diagnostic equipment. From oil changes and tire rotations to powertrain repairs and warranty work, we handle the full range of service for your Cadillac.
You can schedule online 24/7, call our service department directly, or use the MyChevrolet/MyCadillac app. We recommend booking in advance, especially for weekend appointments. Same-day slots are sometimes available for routine maintenance.
Loaner vehicle availability depends on the nature of the repair and scheduling. Please mention at booking that you'll need a loaner so we can confirm availability. Courtesy shuttle service is also available for local drop-offs.
Yes. We stock and use Genuine GM / ACDelco parts, which are designed specifically for your Cadillac. Using OEM parts helps maintain your vehicle's warranty coverage and long-term reliability. We can also order specialty parts if they're not in our current inventory.
Yes. Our technicians are trained to service Cadillac's electric vehicles, including battery diagnostics, software updates, and high-voltage system maintenance. If you have questions about EV service, feel free to call our service advisors directly.
Financing & Credit
Yes. Our secure online credit application takes just a few minutes and won't impact your credit score until a formal inquiry is initiated. Pre-approval gives you a realistic budget before you visit and speeds up the purchase process.
Yes. Our finance team works with a network of lenders including Cadillac Financial Services and third-party banks, and we have experience helping buyers across a range of credit situations. We'll work to find terms that fit your budget. Apply online or speak with our finance department to discuss your options.
Leasing typically offers lower monthly payments and lets you drive a new vehicle every few years, but comes with mileage limits and you don't build equity. Buying (financing or cash) means you own the vehicle outright at the end of your loan with no mileage restrictions. The best option depends on your driving habits and long-term goals — our finance team can walk you through both side by side.
Dealership & Contact
Dutton Cadillac is located in Riverside, CA. Please visit our contact page for our current address, phone number, and hours for both sales and service, as hours may vary by department and season.
Absolutely. We encourage test drives and will never pressure you to purchase during or after one. You can walk in during business hours or schedule a test drive online in advance to make sure your preferred vehicle is ready when you arrive.
Riverside is a bilingual community and we strive to accommodate our Spanish-speaking customers. Please call ahead to confirm Spanish-speaking staff availability for sales or service at the time of your visit.
You can reach us by phone, by submitting a form on our website, or by visiting us in person. Direct department contact numbers are listed on our contact page. Our team typically responds to online inquiries within one business day — often the same day.
Yes. Dutton Motor Company is a family-owned dealer group. We're committed to the Riverside community and focused on building long-term relationships with our customers — not just one-time transactions. That commitment shows up in how we treat every person who walks through our doors.
Our team is happy to help. Reach out or stop by anytime.
Your Buick GMC Questions, Answered
Everything you need to know about our Buick and GMC inventory, certified service, financing options, and the Dutton ownership experience in Riverside.
Inventory & Sales
We carry the full lineup of new Buick models — including the Envista, Envision, and Enclave — as well as GMC trucks and SUVs including the Sierra, Canyon, Terrain, Acadia, Yukon, and Yukon XL. Inventory changes daily, so check our new vehicle inventory online or give us a call for the most current availability.
Yes. We offer a broad selection of pre-owned vehicles from multiple makes, plus Buick and GMC Certified Pre-Owned vehicles backed by a factory inspection and warranty. Browse our pre-owned inventory to see current listings.
Yes. If the specific trim, color, or package you want isn't in stock, we can place a factory order. This is especially common for work trucks with custom configurations. Talk to one of our sales consultants to get an order started and estimated build timeline.
Yes. We accept trade-ins on any make or model. You can get a preliminary estimate online or bring your vehicle in for a firm appraisal. Your trade-in value can be applied directly toward the purchase or lease of your next vehicle.
GM Financial publishes monthly incentives, lease offers, and low-APR financing programs for Buick and GMC vehicles. These change each month, so visit our current offers page or contact our sales team to see what's available right now and what you may qualify for.
Service & Parts
Yes. Our factory-trained Buick and GMC service technicians use Genuine GM / ACDelco parts and certified diagnostic tools. We handle everything from routine oil changes and tire services to major engine, transmission, and warranty repairs.
You can book online 24/7, call our service department, or use the myBuick or myGMC mobile app. We recommend scheduling in advance for your preferred time slot, though same-day appointments for quick maintenance are sometimes available.
A multi-point inspection covers key systems including brakes, tires, fluids, belts, filters, battery, and lights. After the inspection, your service advisor will walk you through any items flagged and provide transparent pricing before any work is authorized. We never perform repairs without your approval.
Yes. We routinely service GMC Sierra and Canyon trucks, including work trucks, fleet units, and lifted or upfitted vehicles. If you manage a business fleet, ask about our fleet service programs — we can coordinate scheduled maintenance to minimize downtime.
Yes. We carry a selection of tires appropriate for Buick and GMC vehicles and offer installation, balancing, rotation, and alignment services. Ask about current tire promotions — we periodically offer rebates and package pricing.
Financing & Credit
Yes. Our online credit application is quick, secure, and lets you explore your financing options before setting foot in the dealership. Getting pre-approved helps you shop with a clear budget and can streamline your time at the store.
Yes. We work with GM Financial and a network of lenders to accommodate a range of credit profiles. Our finance team will work with you to explore available options. We encourage you to apply — you may be surprised at what's possible.
Yes. For businesses purchasing multiple vehicles or work trucks, we have access to commercial financing and fleet programs through GM. Ask our fleet department about volume pricing, upfitting options, and financing terms designed for business buyers.
Dealership & Contact
Dutton Buick GMC is located in Riverside, CA. Visit our contact page for our full address, department phone numbers, and current hours for both sales and service.
Yes, and we encourage it. Walk in anytime during business hours or schedule a test drive online so we can have your preferred vehicle ready to go. There's no pressure — we want you to feel confident in your decision.
Absolutely. We serve the entire Inland Empire region including Corona, Ontario, Moreno Valley, Fontana, San Bernardino, and surrounding communities. Many of our customers also come from the Temecula and Palm Springs areas. We're conveniently located and happy to be your local Buick GMC dealer regardless of your zip code.
Yes. Dutton Motor Company is locally and family-owned. We've built our reputation in the Riverside community on honesty, transparency, and long-term customer relationships. When you buy from Dutton, you become part of our customer family — not just a sale.
Reach us by phone, through our website's contact form, or visit us in person in Riverside. Department-specific numbers are on our contact page. Online inquiries are typically answered the same day during business hours.
Our team is happy to help. Reach out or stop by anytime.
Hours, inventory, offers, and staff availability are subject to change. Please contact the dealership directly to confirm current details.